Warranty
Blue Moon Global, Inc. is proud of our product line OZ Kitchen & Bath Cabinetry and we stand behind our quality and workmanship. We offer natural wood which is affected by environmental factors such as natural and artificial lighting, moisture and relative humidity. Darkening or mellowing of the wood can be expected and is a natural part of wood as it ages. Each wood specie also exhibits its own distinctive patterns and characteristics that add to its natural beauty. These variations in color and characteristics are not considered imperfections or defects. This warranty does not cover the natural aging and darkening of wood color, nor does it apply to the inherent growth characteristics of wood.
WARRANTY COVERAGE manufactured and purchased from an authorized dealer are warranted to the original purchasing consumer for a period of ONE YEAR from the date of purchase against defective materials or workmanship also known as Factory Defect. This warranty is not transferable.
Should any of the Products prove defective or deficient under normal use during the warranty period, the defective parts will at our option either be repaired or replaced. In keeping with our continuous product improvement policy, we reserve the right to replace defective parts with parts of equal or greater value.
EXCLUSIONS FROM COVERAGE This warranty does not cover removal, installation, labor or transportation costs to Blue Moon Global of the defective Products. Nor does this warranty cover any product used or installed in connection with the cabinets or cabinetwork, such as plumbing fixtures, gas or electrical appliances, or countertops. We shall provide for the cost of the return shipment of repaired or replacement Products to the consumer, if deemed necessary. This warranty does not apply to damages or defects related to improper handling, storage, misuse, alterations, installation or Products used for any purpose other than normal use. Slight color variations for repair or replacement parts and color variations that may occur over time are not considered defects or deficiencies under this warranty.
TO THE EXTENT PERMITTED BY LAW, BLUE MOON GLOBAL, INC. SHALL NOT BE LIABLE FOR LOSS OF USE OF THE PRODUCTS, CONSEQUENTIAL, INDIRECT OR INCIDENTAL DAMAGES RESULTING FROM THE USE, INSTALLATION, PERFORMANCE OR FAILURE OF ANY PRODUCTS.
Some provinces and some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state and from province to province.
WARRANTY CLAIMS To submit a warranty claim to your authorized dealer explaining the defect with a copy of your proof of purchase.
BMG is not responsible for merchandise returned to it without proper written authorization from us. This Limited Warranty is applicable to OZ Kitchen & Bath products purchased after January 1, 2018.